Storefront & Customer FAQs

Storefront Questions

Q: How do customers find my storefront?

A: Share your storefront URL directly, list on the OutdoorShare Marketplace, or embed listing widgets on your existing website.

Q: Can customers create accounts on my storefront?

A: Yes — customers sign up with an email and password. Their account stores their booking history, payment methods, and profile.

Q: What does the customer see after booking?

A: They receive a confirmation email and can view their booking status and documents on the My Bookings page of your storefront.

Q: Can customers leave reviews?

A: Customer feedback can be collected through the Feedback module. Public reviews on the storefront are on the roadmap.

Q: Is the storefront accessible (ADA/WCAG)?

A: We follow best-effort WCAG 2.1 AA guidelines. Full accessibility audits are in progress.

Q: Can I add custom pages to my storefront?

A: Not yet — custom static pages (About, Contact, FAQ) are on the roadmap.

Q: How does the storefront handle time zones?

A: Booking dates are stored in UTC. The storefront displays times in the browser's local time zone.